|
I've lost my serial number. Can you resend it?
|
|
Yes. You can use Kagi Order Tracking to look up your serial number immediately with your email address and credit card number. Alternatively, you can contact us at support@evological.com and we'll be happy to resend it.
|
|
Does EvoBarcode work with the built-in iSight on iMac, MacBook and MacBook Pro computers?
|
|
No. The built-in iSight does not have focus control, and will not work reliably with EvoBarcode. For best results we recommend an external iSight.
|
|
I don't have an iSight. Can I use a different kind of camera?
|
|
Yes. EvoBarcode will recognize any QuickTime-compatible camera, however not all cameras provide a high enough quality image for barcode scanning. We recommend the iSight because it provides a very high quality image, and good manual focus controls, but other users have had success with other IIDC cameras, DV camcorders, and even USB cameras.
|
|
What barcode symbologies can EvoBarcode recognize?
|
EvoBarcode recognizes the following barcode symbologies:
- UPC-A
- UPC-E
- EAN-13
- EAN-8
- UPC-A/EAN-13 with 2 or 5 digit extension
- Code 39
- Code 128
- Codabar
- Interleaved 2 of 5
|
|
My barcode symbology isn't recognized. Can you add support for it?
|
|
Please contact us if you would like to see a particular symbology supported in a future version of EvoBarcode. If possible, please include a screenshot or sample of your barcode.
|
